1. Introduction

These Terms and Conditions (the “Terms”) govern the use of the services provided by Ovacast Talent Solutions (referred to as “we,” “us,” or “our”) to job seekers and employers (referred to as (“you” or “your”) in connection with our hiring and staffing services. By using our services, you agree to be bound by these Terms.

2. Services

We offer hiring and staffing services to job seekers and employers, with a specific focus on the English-language call center industry. Our services include, among others, job search, candidate selection, and job placement. While we make every effort to connect candidates with suitable job opportunities, we do not guarantee employment or specific outcomes.

3. Eligibility

To use our services, you must be legally eligible to enter into a contract. You may not use our services if you are under 18 years old or if you are legally incapable of entering into binding agreements.

By using our services, you represent and warrant that you meet these eligibility requirements. Additionally, job seekers must have a valid Dominican Republic identification (Identification Document) allowing them to work in the Dominican Republic.

4. Privacy

We take your privacy seriously and have established a Privacy Policy that outlines our practices related to the collection, use, and sharing of personal information. By using our services, you agree that we may collect and use your personal information as described in our Privacy Policy.

5. Job Listings and Applications

The job listings and descriptions we provide are for informational purposes only. We do not guarantee the accuracy or completeness of the information. Employers are responsible for the content of their job postings, and candidates are responsible for the accuracy of their application information.

6. User Conduct

You agree to use our services in accordance with all applicable laws and regulations. You are solely responsible for the content you submit and your interactions with other users of our services.

7. Fees

We may charge fees for certain services, such as job placement. You will be informed of all applicable fees and payment terms before using these services. Fees are non-refundable unless otherwise specified.

8. Disclaimers

We make no warranties regarding the accuracy, reliability, or quality of our services, including job listings and candidate profiles. We are not responsible for the actions or omissions of employers or candidates using our services. We do not guarantee employment or specific job placement outcomes.

9. Termination

We reserve the right to cancel or suspend your access to our services, at our discretion, for any reason, including the violation of these Terms.

10. Changes to the Terms

We may update these Terms from time to time. Any changes will be effective when posted on our website. Your continued use of our services after such changes will signify your acceptance of the updated Terms.

11. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at WhatsApp: (809)658-3322.